Contact us
Questions about the app, your subscription, a refund, or your data? Email the right team directly — a person reads every message.
Support
support@shotcaddy.comApp help, subscription and billing questions, cancellations, and refund requests.
Contact
contact@shotcaddy.comGeneral inquiries, business questions, privacy requests, and data-deletion requests.
Response time
We reply within 2 business days, Monday to Friday. Refund requests inside the 14-day window are processed as soon as we confirm the order.
Business details
Shot Caddy is operated by Precision Sports AI LLC, trading as Precision Sports AI, based in the United States. We are a remote, digital-only business: Shot Caddy is software sold as a subscription, delivered instantly to your account, with no physical goods and nothing shipped.
For purchases made on this website, our order process is conducted by our Merchant of Record, Stripe, which also handles billing enquiries and returns. Subscriptions bought inside the mobile app are billed by Apple or Google and are managed in that store. Email us at the addresses above for anything about the product itself.